Tuesday, April 20, 2010

The Next iPhone

Gizmodo sent a few ripples through news headlines when they posted pictures and a pretty extensive review of what they claim to be the next generation of the iPhone. Apparently, the new model fell into their hands a couple weeks after it was "found lost in a bar in Redwood City." They made a video, took some pictures, and posted a detailed blog post about all the new features. If you're into the specs, you can check it out.

To me, the most interesting part of this story is how it ended up in the hands of Gizmodo. Apparently, the phone belonged to Gray Powell, a 27-year old software engineer. Powell was out at a bar, and left it on the bar when he left. Someone handed it to the guy who was sitting next to Powell. The guy waited, but Powell never came back. Eventually, the guy took the phone home with him, and in the light of the morning, discovered that it was not, in fact the iPhone model that everyone else had.

His next step was to call Apple. And here's the best part - Apple didn't believe him. Apparently, he was put on hold and transferred from person to person as no one really found his situation credible enough to take seriously.

Well eventually Gizmodo got a hold of it, and soon it was out there for the world to see. I think it's probably safe to say Apple will update their customer service protocol to handle such a situation should it happen again in the future.

Anyway, if you're interest, check out more of the story

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